Shipping policy

UK delivery

Orders are dispatched within 1–2 business days. Standard UK delivery takes 2–4 business days once dispatched, and is charged at a flat rate shown at checkout.

International delivery

We ship worldwide. International delivery typically takes 7–14 business days depending on destination and customs processing, which is outside our control. International shipping costs are calculated at checkout based on weight and destination.

Order tracking

Once your order has been dispatched, you will receive a confirmation with tracking information where available. You can also review the status of any order from your purchase history if you have an account.

Customs and import charges

For international orders, any customs duties, taxes or import fees charged by your country are the responsibility of the customer and are not included in the item price or shipping cost.

Questions about your delivery

If your order hasn't arrived within the expected window, or something looks wrong, please contact us with your order number and we will look into it.